Complete a dispatch on tablet

Complete a dispatch on tablet

PROCEDURE FOR COMPLETING A DISPATCH ON THE TABLET

When an issue or a "call" occurs for a client on your route, the office creates a dispatch. Here’s how to locate and handle it:

1. Locate a Dispatch

A headset icon will appear on your tablet’s map and in the top-right corner. The number next to the icon indicates the total number of active dispatches.

2. View Dispatch Details

  1. Tap the headset icon in the top-right corner.
  2. A list of all dispatches will appear.
  3. Select the first address to view the details of the service to be completed.

3. Perform the Service

  1. Travel to the specified address and complete the requested work using your tractor.
NotesImportant Note: The tablet does not work as a GPS to guide you to the address. To find the address, you can zoom in on the map to locate the red headset icon and use the surrounding streets to orient yourself, or you can use the GPS on your phone for navigation.

4. Complete the Dispatch

  1. Once the work is done, tap the STATUS square next to the description until a green arrow appears.
  2. Then, tap COMPLETE. The dispatch will disappear from your tablet.



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