Creating a New User (Web Portal or Mobile Tablet)
To create a new user, whether it is a Web user (portal) or a Mobile user (tablet), follow these steps:
- Go to the Management Menu > Users.
- Click on the user icon with the + sign.
![](https://support.follosoft.com/galleryDocuments/edbsn7973fec3f1d7718385599aff735e1fe1fe39ff7fa645fbfab929804a09c5ec02e2932f5d978638b594662b1d07e43e2b?inline=true)
- Choose the type of user: Mobile (tablet) or Web Portal (Owner, Manager, Controller, or Agent).
Creating a Mobile User
Select the user’s role from the drop-down menu on the right:
- Tractor
- Shoveling
- Picktes/Staking
- Abrasive/Spreading
- Transport
- Supervisor
- Garage
![](https://static.zohocdn.com/zoho-desk-editor/static/images/file.png)
This role must be configured in the portal to allow access to the corresponding routes.
2. Routes: Select only the routes you want this employee to have access to.
The login on the tablet is done using the phone number and the PIN created during setup.Creating a Web Portal User
The options for creating a Web user (portal) are defined as follows:
- Owner: Has full rights. Complete access to all sections and modification rights.
- Manager: Access to all sections except Management and Tools.
- Controller: Access to all sections of the web portal except Management and Tools.
- Agent: Access to all sections except Management, Tools, and Reports. Does not have access to view monetary totals.
![](https://static.zohocdn.com/zoho-desk-editor/static/images/file.png)
The access is done via your company’s unique URL. The user logs in using the username and password created during account setup. Web users can also have a phone number and a PIN for tablet login, allowing them to access both platforms if necessary. However, you must create a separate user profile with the appropriate parameters for the tablet.
Preferences Section
Adjust the settings available on your tablet for better visibility.
Tips
- After creating a user, the user will receive their login information at the email address provided in the form.
- Use the last 4 digits of the employee’s phone number as the PIN for simplicity.
Modifying a User
To modify an existing user:
- Go to the Management tab and select Users.
- Select the user you wish to modify from the list.
- Make the necessary changes.
- Click on SAVE.
![](https://static.zohocdn.com/zoho-desk-editor/static/images/info.png)
Use the search bar or filter by role to quickly find a specific user.
Deactivating or Deleting a User
- Deactivate: You can deactivate a user without deleting them by using the status option in the Management - Users tab.
- Delete: To delete a user, place the cursor over the user’s row and click on the red trash bin icon that appears on the right.
- Confirm the deletion by clicking CONFIRM and then OK.